On my laptop (Windows 7), I had to install FortiClient (version 5. I have a client that just switched to FortiGate vpn. They refused to do so because I wasn't a subscriber. I have a Surface Pro 3 purchased in March of this year. This problem would have been easier to fix if Fortinet Customer Support would have just given me the offline installer. Forticlient can't do anythign about it and fails. This conflicts with a file that already exists.
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